Thursday, April 12, 2012

My Experience With SheikShoes.com

Shoes! Glorious Shoes!!!

Over the last few years my “shoe gene” kicked in and I find myself turning into a shoe junkie. I say this without shame, mostly because no matter how much I love a pair of shoes or lust after a killer pair of boots, I'm incredibly frugal. I have set rules for myself in regards to how much I'm allowed to spend on a single set of footwear and I shall not deviate from it. The result has been surprising! I have a closet full of shoes that I've purchased over the last couple or years, and the most I've paid for any single pair is $25. Yes. Really. And my footwear doesn't look like I scooped it out of the bargain bin. I'm rocking some killer stomps that are on-trend, well-made and gorgeous!

My first big score came from a little site called cutesygirl.com, but alas, they are now defunct. I was heartbroken when I went online to snag some sandals for the summer and found that they were out of business. Naturally, I immediately launched myself into a search for a similar site with similar styles and prices and have found a couple, but I am proceeding with caution... The first site that I tried was www.Sheikshoes.com, and let me tell you here and now, if you decide to buy from them, be prepared for a less than simple transaction. I ordered five pairs of shoes from them, and paid online immediately... then two weeks passed and I had gotten NOTHING. I contacted their customer service department via email (I tried calling and NEVER got to speak to an actual person), and asked them where my order was. I got a response telling me that two of the five pairs of shoes that I'd ordered were out of stock and they said I could choose replacements or wait for the back-ordered shoes. I replied within hours of receiving the email from them asking how long it would be for one of the back-ordered pairs and also gave them the item number for the alternative pair for the other. Two days later I was informed that I took too long to respond (!!!!!!!?????) and they had refunded the cost of two of the pairs of shoes, and shipped the rest. At this point I got VERY annoyed and the air around me was suddenly filled with what I call “pissed mist”. I checked my paypal account and they had refunded a whole $13.98. The problem was that the shoes I had ordered cost around $20 each. I sent them and email inquiring about the magical math that they had used to come up with the amount they had refunded to me. A few more days passed and I got the rest of my refund.

The remaining shoes arrived a few days later and they were as described and fine. During my wait for my precious delivery, I looked up customer reviews on Sheik Shoes and discovered that they have serious trouble with their customer service and customers often order and pay for items then end up at war trying actually obtain them. Apparently they don't have decent inventory tracking software on their website, because the complaints were pretty much all the same. Understand, I normally would have done my research before handing over my money but my common sense was clouded by my blinding need for a boot fix. But suffice it to say that I will NEVER buy from them again... which is really too bad. If I had any confidence that I would be able to get what order when I order it, they would have had me for life. 

My rating, 2 out of 10 stars. The two stars they got is strictly because I love the 3 pairs of shoes that I did finally get...a month after I ordered them...  

My quest for gorgeous shoes that I can actually afford continues, I will keep you in the loop as to which places are worth it and which ones you should steer clear of. 
In the meantime, remember, you can look fantastic without spending stupid money.  When it was all said and done, I only paid around $40 total for all three pairs of shoes seen above. I just wish my favorites had made it to me too!




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